In today’s post, you will know what is WhatsApp business account, what are its benefits, and what are the differences between WhatsApp and WhatsApp business. Along with this, you will also get information about the features of the WhatsApp business account. I will first give you information about what is WhatsApp business account.
What is WhatsApp business account?
WhatsApp Business is an app designed exactly like WhatsApp messenger, through which you are always connected with your customers. Actually whatsapp business account provides you with many tools through which automatic replies can also be given to the customer. For example, suppose that you are busy with some work and you are not able to reply to your customer immediately. Then in such a situation, you can provide information about your product to your customer by using the automatic message tools of the WhatsApp business account. or ask them to wait.
Till now I told you what is WhatsApp business account. Now let me tell you about some important features of a WhatsApp business account.
WhatsApp Business account features
- Business Profile: – When you create a WhatsApp business account, WhatsApp business gives you the option to fill in your company name, email, website, and company address in the profile, through which customers can easily contact you.
- Label: – Through Label, You can easily organize your chats in your WhatsApp business account. Chats can be easily found through the label. If you want, you can use many colors on the label. You can see Labels by going to the More option of chats of the WhatsApp business app
- Messaging Tools:- This is one of the best and most popular tools of the WhatsApp Business account. With the help of Messaging Tools, you can easily answer customer queries. With the help of the messaging tools of the WhatsApp Business App, you can set automatic messages so that customers can be auto-messaged even when you are unavailable.
- WhatsApp Business also gives you the option of UPI payment, through which customers can also pay you through WhatsApp.
- Fingerprint Lock: – With the help of fingerprint lock in WhatsApp Business, you can keep your chats safe so that no one else can read your messages without your consent. Innovative business ideas in India
Benefits of a WhatsApp business account
- With the help of WhatsApp business, you tell about your business by giving correct information to your customers through profile details. In the profile details, you must enter the business name, category (ex:-education, restaurant), description (about the company or business), and address.
- You can attract your customers towards you by putting a product catalog ie image, price, description, etc. in the profile of WhatsApp business.
- Also, you are easily connected with your customer with the help of messaging tools.
- Through a WhatsApp business account, you can easily talk to the customer by making a video call.
- WhatsApp Business also gives you the option to advertise your business on Facebook.
Difference between WhatsApp and WhatsApp business
Since both the apps look similar in appearance but there is a lot of difference between WhatsApp and WhatsApp business.
|WhatsApp Messenger||WhatsApp Business|
|WhatsApp Messenger is an app designed for personal use, through which you can stay connected with your friends and family through chat and video calls.||WhatsApp Business is designed to promote business and connect with customers easily.|
|These features are not present in WhatsApp Messenger.||Through a WhatsApp business profile, you are able to give all the details of the business to the customer, not only this, you stay connected with the customer through automatic messaging tools.|